ResearchGoddess

These spotlights are opportunities for you to get to know some individuals who were recommended to me for the article I wrote for Mashable, 4 Essential Traits for Social Media Success in Your Career. The purpose of my project, detailed here, is to profile some social media professionals to keep an eye on in the coming year.

Spotlight:

What Steve had to say about Amanda: “Amanda is an astute trendwatcher and uses these insights to advise some of the biggest companies in the world, all at a very young age.”

Amanda is a graduate of Emerson College in Boston. She earned her degree in Integrated Marketing and has worked in roles utilizing social technologies from the very start of her professional career. She joined Edelman in 2008 and has quickly made a name for herself there. Currently she works as a Senior Social Media Strategist supporting account teams in digital practice. She consults with clients about what people are saying about their brand and helps keep them culturally relevant. Amanda also blogs at We Are The Digital Kids.

How college impacted her interest in social media: Emerson did a great job of making social media part of the curriculum from the start. During her sophomore year, Amanda went to a PRSSA conference where Richard Edelman was speaking on digital and how it is changing business in general, let alone PR. For next two years she immersed herself in learning about digital and how it could change a company’s daily activities. During this time, she continued to hear about social media from professors and business speakers at school. She learned that getting involved in this world would give her the opportunity to be at forefront of a company and still grow and learn on a daily basis.

How making personal connections impacted Amanda’s career: When Amanda first started blogging, Rick Murray, President of Edelman Digital, reached out to her via Twitter. He proved that he is a digital native in the sense that he plays and lives in the space and it is as much a part of his life as it is his work. Rick gave Amanda encouragement to speak up in meetings and do the same things online. As well, Amanda reached out to Richard Edelman right before she went to the PRSSA conference and he responded and stayed in touch while she completed school. He has continued to be supportive of her whole career with Edelman.

Some of Amanda’s thoughts on social media and GenY: Amanda believes there is a misconception that young ‘’digital kids” should be advising companies and digital experts from the start. She says that digital kids come in all age ranges – not just GenY. Digital native status is more dependent on how one lives their life as opposed to when one was born.

Where Amanda sees social media going in the future: One of the most exciting things for Amanda is seeing how what’s happening in digital is not just a skin companies can put on their current activity – it has to be engrained in traditional business operations. Companies will have to adjust many processes to adapt to how social media and digital have changed how business is done. She gives an example of Dell and how they have gotten into social media from a campaign standpoint, but more importantly that they are changing customer service in a radical way by making customers feel they are truly collaborating with the company. She says that 800 numbers are not as important any more for younger generations; they want to be able to reach customer service on Twitter , Facebook, and so forth. Amanda believes that companies need to pay attention to these desires in order to stay relevant and that we will see many more companies embracing this method of outreach in the coming months.

Connect with Amanda on:

• LinkedIn
• Twitter
• Blog

These spotlights are opportunities for you to get to know some individuals who were recommended to me for the article I wrote for Mashable, 4 Essential Traits for Social Media Success in Your Career. The purpose of my project, detailed here, is to profile some social media professionals to keep an eye on in the coming year.

Spotlight:

What Peter had to say about Jessica: “Jessica is smart, smart, smart. She’s very good at the Social Media world, getting great ideas and running with them.”

Jessica has traversed the United States and has settled recently in New York City. She attended the University of Alabama to study Public Relations and Advertising and graduated from the University of Alabama – Birmingham. She began her career in public relations with Publicis Consultants | PR in Seattle, focusing on food/nutrition and health/wellness accounts. Earlier this year, she moved to the East Coast to become a Senior Associate with Digitas, where she focuses on consumer accounts and agency strategy. She blogs at JessicaRandazza.com as well. Continue reading “Pay It Forward 2010 Profile: Jessica Randazza” »

These spotlights are opportunities for you to get to know some individuals who were recommended to me for the article I wrote for Mashable, 4 Essential Traits for Social Media Success in Your Career. The purpose of my project, detailed here, is to profile some social media professionals to keep an eye on in the coming year.

Spotlight:

What David had to say about Daniel: “Daniel previously worked at the Chicago Tribune activating “Colonel Tribune” as a character based of the Tribune’s history which gained a large following on Twitter. Since then, Daniel has [been]… doing some interesting work with storystreaming (telling stories through lifestreaming tools such as Posterous).”

Daniel attended SUNY Buffalo where he earned his undergraduate degree in Anthropology. He then attended Northwestern University’s Medill School of Journalism and earned his Masters degree in Journalism. Daniel started his career in newspaper and was a Social Media Strategy Coordinator at the Chicago Tribune, and then the social media lead with Tribune Interactive. He eventually wound up working at Weber Shandwick as a Digital Communications Supervisor, and recently joined Sears Home Electronics as a Social Media Manager. He also blogs at Old Media New Tricks and the3six5 Project, with he runs in collaboration with Len Kendall.

What interested Daniel in social media: As a reporter, he saw how digital was becoming an important part of the mix. Daniel looks to brands like Zappos, which has created tons of supporters that go out and promote for the company. If the conversation is good on a site, people will go back several times per day to continue to engage in the discussions. He says that authentic conversation starts advocacy.

Some of Daniel’s thoughts on the importance of branding through social media: “In social media, there are a lot of people who understand the space but don’t have ‘tread on the tire’ when it comes to working with brand. It’s important to know how to brand yourself! Using social media with brands, facing real challenges; it’s exciting but difficult. You have to convince your clients as well as your company stakeholders of its importance. You can have the most impact by building up client relationships and coming up with solutions that make sense.”

Some of Daniel’s thoughts on journalism and social media: Daniel believes that it is important to look for different story-telling formats, but he also believes that the long-form article won’t disappear entirely – it has to exist. For example, he says to take a look at The New Yorker and The Atlantic – not all journalism can happen in 140 characters. Journalism is journalism – whether in 5,000 characters or in 140 characters.

Where Daniel sees social media going in the future: Over the next 12 months, Daniel thinks that lifestreaming will play a major role in the progression of social media. With this, he believes that Tumblr & Posterous will help people manage their social media presence. Using tools like these as ‘hub-and-spoke’ modeling for managing your social media presence can help to center your digital activities and give others a more aggregated view of your on- and offline activities.

Connect with Daniel on:

• LinkedIn
• Twitter
• Blog

photo credit: Chris Brogan

These spotlights are opportunities for you to get to know some individuals who were recommended to me for the article I wrote for Mashable, 4 Essential Traits for Social Media Success in Your Career. The purpose of my project, detailed here, is to profile some social media professionals to keep an eye on in the coming year.

Spotlight:

What David had to say about Len: “I’ve worked with Len at Critical Mass but he’s already been developing a name for himself by being a prolific writer, commentator and participant in social media and communications. Len is very passionate about the space and no doubt will continue rising due to his persistence and the level of participation he puts out there.”

Len attended Purdue University where he studied Marketing and Sales. He says that studying sales was helpful in terms of learning how to network. He started his career with Starcom, a media communications agency, where he realized that digital was his passion. After spending two years with Starcom, he joined CriticalMass, a digital marketing agency. There he was involved in digital media buying/planning and started getting more involve with social media. He found that media buying/planning was valuable, but may not be leading the charge with social technologies and observed that PR was well positioned to lead the charge when it came to social media. Following his time with CriticalMass, Len freelanced for a bit, and through this work he was offered lots of professional guidance. Eventually, GolinHarris offered him a position and he currently works as an Account Supervisor with the Dialog Group there. His focus is on providing clients with expertise on digital and social media PR campaigns. In addition to his job, Len also spends time being creative via Posterous and the3six5 Project, which he runs in collaboration with Daniel Honigman

Some people who have inspired Len: David Armano was someone who inspired Len – in fact, he said that David is the reason he went to work at CriticalMass. He respected David’s work even though they didn’t work closely. They had a sort of “digital mentorship” relationship. Len also says he learns a lot from Tac Anderson, Digital Consulting Director at Waggener Edstrom, and Edward Boches, Chief Creative Officer at Mullen. Of Boches, he says that there are a lot of the creative people in the business aren’t that much into social media, but he is.

What Len loves about social media: Len says that he likes to live a life of “micro empires”. He says that he gets bored doing just one thing so he enjoys having side projects that inspire him. Being a part of social media, he says there are many opportunities to be a “renaissance man”, which is part of what inspired him to start the3six5 Project with Daniel Honigman. The idea of this project was to have 365 people write a blog post every day of 2010. Each day, a different person posts an entry, so they’ll have a diary of the year written by each of these people. The project was born from the idea of lifestreaming – they want to stream the collective life of people from many different places, and social media has helped facilitate this.

Where Len sees social media going in the future: Over the next 12 months Len believes that social media will become a business priority for the Fortune 500. If a company has a customer service or PR division, then it will most assuredly have specific employees dedicated to social media. Additionally, Len believes that jobs involving social media will continue to be on the rise. If you look at job boards you will see that there are a lot of opportunities to work with big brands in the realm of social media right now. Agencies are growing social media business areas because that is where brands are in need of service.

Connect with Len on:

• LinkedIn
• Twitter
• Blog

These spotlights are opportunities for you to get to know some individuals who were recommended to me for the article I recently wrote for Mashable, 4 Essential Traits for Social Media Success in Your Career. The purpose of my project, detailed here, is to profile some social media professionals to keep an eye on in the coming year.

Spotlight: Jennifer Leggio
Role: Social Business Blogger
Company: ZDNet
Who paid it forward: Jeremiah Owyang

Side-note: Jennifer is the only person who was both asked to provide a recommendation and recommended by someone else for the project. This speaks highly to the impression she is making in the social media world.

Jennifer is a social business blogger with ZDNet. She writes about how companies use social media and enterprise 2.0 technologies. She has an affinity for privacy, reputation, and security issues as it pertains to social media. Jennifer has been a communications professional for more than 15 years and has led or supported interactive social networking efforts for industry conferences including SOURCE Boston, RSA Conference and Black Hat USA, and founded the Security Twits, a community for network security professionals. She also co-hosts the Quick’n’Dirty Social Media Podcast with Aaron Strout and is a founding member of Technically Women, a communal blog project.

How Jennifer got into blogging: Jennifer has always been a writer and is really interested in technology. She was a journalist for two different newspapers before she moved into a public relations role about ten years ago. She moved to the San Francisco area and started working for a boutique PR firm specializing in security clients. On the side, she used to co-own an underground Bay area ‘metal scene’ website for music fans where she had a community management role. After the website was sold, she did straight PR for awhile and currently works in the network security industry in a strategic communications role. Seeing a need to connect her fellow security industry colleagues a few years ago, she established a “Security Twits” list, and through doing this she got to know a lot of people. What they ended up with were hundreds of people on the list and more connections via Twitter being made amongst security industry professionals. ZDNet reached out to her to write because of her efforts with this, so she sort of ‘accidentally’ stumbled into blogging due to her curiosity.

What Jennifer hopes for social media in the future: What Jennifer would like to see is for social media to become more integrated. She says that she would like to see it stop getting talked about as this ‘shiny new thing’ that people have to get good at for business. She says, “Social media doesn’t have to be its own department – it should be a cross-functional collaborative effort. It should be a value-add offered to clients without charging for it. There are a lot of specialties – if you position yourself as a ‘specialist’ you’re doing a disservice if you’re only offering one slice of the pie. Social media is one slice, and not the whole pie.”

A few thoughts from Jennifer on being an influencer: There are lots of posts on how to be an influencer, get more followers, network better, and so forth. Jennifer asks, “Who are the people you see doing the best work at this?” She says that it’s the people who have their heads down doing the work and not making spectacles of themselves. Jennifer says, “Do your job and share your knowledge; it doesn’t matter if you help ten people or 10,000 people. Know that the people who are reading you read because they want to, not because they have to.”

Connect with Jennifer on:

• LinkedIn
• Twitter
• Blog (and ZDNet blog)